Effective as of March 8, 2022
zerocool.com is owned and operated by zerocool, Inc. a Delaware corporation, and/or its affiliates (“Company,” "we," "us," “our,” or “zerocool”).
We know you care about what information may be collected from and about you, how such information is used and shared, and the choices you have.
If you are a California resident, please see the section titled Your California Privacy Rights for additional information regarding the collection and use of your personal information, and the rights that you have under California law.
- Sources of Personal Information
- a. Directly From You. We may collect personal information during your access or use of the Website and through other online and offline interactions, such as when you sign up for marketing, make purchases, create an account, contact us for customer service or other assistance, and participate in promotions.
- b. Cookies and Tracking Technologies. When you access or use the Website, we may collect data about your device, internet usage, location, website activity, and other details about your use of the Website through cookies and other tracking technologies. For further information on these practices, see Section 5 – “Cookies and Other Tracking Technologies.”
- c. Service Providers. We may collect personal information from service providers who are assisting us in the supply of our products or services and carrying out our business, such as to provide a platform to sell third-party products and services, and provide customer assistance.
- d. Other Third Parties and Publicly Available Information. We may collect personal information from other third parties that provide information to us, such as Business Partners, advertising networks, data brokers, government and other public sources, and social media platforms and networks. “Business Partners” are third parties with whom we share personal information for their (or their service providers’) own purposes, such as for marketing purposes, and from whom we may receive personal information. For more information about Business Partners, see Section 4.f, below.
- Types of Personal Information Collected
We may collect personal information about you from the following sources:
We may collect the following types of information about you:
- a. Identifiers, characteristics, and other information you provide , such as your contact information (including your name, email address, postal address, and telephone number), gender and other demographic information, payment method and payment information, authentication information you create (such as account password), birthdays, professional and educational information, and device identifiers (such as advertising IDs, pixel and cookie IDs, IP address, ICCID).
- b. Internet and other electronic activity that is gathered automatically when you visit or interact with our Website or advertisements, such as browsing and search history, browser information, device type, app, and OS version.
- c. Geolocation information , such as IP-based geolocation information. This may be collected automatically (such as through our Website) or based on information you provide.
- d. Commercial information and preferences , such as purchase information, favorite teams and players, and other preferences.
- e. Audio, visual, and similar information , such as when you call us or provide pictures or other content.
- f. Inferences drawn from any of the information we collect to create a profile about you reflecting your preferences and characteristics.
We may use your personal information for the following purposes:
- a. To provide you with products and services , such as to respond to your inquiries, process transactions and payments, fulfill your order, communicate with you, authenticate users, verify your eligibility for certain programs or benefits, and otherwise facilitate your relationship with us.
- b. For marketing , such as to market Company goods and services or goods and services of those of our affiliates, Business Partners, and other third parties. You can always unsubscribe from Company email marketing via a link in the email. We may make additional methods available to you from time to time for you to unsubscribe from marketing.
- c. For insights , such as to identify trends and make inferences about you and your interactions with us or our affiliates and Business Partners, such as to analyze your behavior and preferences, and to evaluate and improve the products and services of our affiliates and Business Partners.
- d. To comply with legal obligations , including keeping records required by law or to evidence our compliance with laws or to provide information to law enforcement.
For internal business and operational purposes, such as:
- i. For our internal business administration, such as to manage customer accounts, including keeping general records of customers, sales, customer care, and other interactions;
- ii. Auditing related to our interactions with you;
- iii. For security purposes, such as to protect genuine customers and our business from fraud, to minimize the risk of false details being used, and to avoid abuse by fraudsters;
- iv. To manage competitions or other promotions that you have chosen to participate in;
- v. To comply with contractual obligations;
- vi. To improve or develop our products and services (including our marketing activity more generally), including operating our Website and improving or personalizing your experience (such as building profiles about you or how you interact with us); and
- vii. For internal research and quality assurance.
We may use de-identified, anonymized, or aggregated versions of your personal information for any purpose.
- a. Affiliates : We may share your personal information with our affiliates, parents, and subsidiaries.
- b. Service Providers : We may permit our vendors and subcontractors to access your personal information in connection with performing services for us. For example, in order to process your transactions, we may share your personal information with certain third parties, such as your credit card issuer, a third-party credit verification company, the product handler, the delivery service, and vendors who may ship product to you directly from their warehouse (called drop-ship vendors). Other service provider examples include IT providers, internet service providers, and data analytics providers. We also use service providers to help us anticipate, prevent, and detect fraud. Before personal information is disclosed to such a party, we endeavor to require the party to agree to protect the privacy and confidentiality of your personal information.
- c. With Third Parties to Provide You with Services or Communications : We may disclose your information to third parties to provide you with services or benefits.
- d. With others for Legal, Security, or Safety Purposes : We may share your personal information: (i) as required by law or legal process; (ii) to prevent or investigate suspected or possible fraud, harassment, or other violations of any law, rule, or regulation; and (iii) to prevent or investigate suspected or possible violations of any terms or policies applicable to the Website or the services provided by us or our third party providers or affiliates.
- e. In Connection with a Corporate Transaction : We also may transfer your personal information in connection with a sale, merger, change of control, bankruptcy, or similar transaction.
- f. With Business Partners for their Own Purposes : We may share your personal information with Business Partners. In many cases, such sharing is related to our operation of the Website, such as sharing your personal information with a Business Partner (or their service providers), when you purchase that Business Partner's products or services (e.g., a brand, sports league, team or university/college/athletic department). Other examples of Business Partners that might receive your information include social networks, partners who work with us on promotional or sponsorship opportunities available on our properties, and data analytics companies. We do not control how Business Partners use and share your information once they receive it. You will need to contact such Business Partners directly for information about their privacy practices or to exercise rights you may have (including if you would like to opt-out of receiving future emails from a Business Partner).
- g. With other third parties with your consent.
Like many other websites and applications, we may automatically collect certain information regarding our Website’s users. Such information may include, without limitation, the Internet Protocol ("IP") address (which may be used to determine your geographic location) of your computer/internet service provider, your device ID, your zip code, the date and time you access the Website, the Internet address of a referring website, the operating system you are using, the sections or pages of the Website that you visit, and the images and content viewed. Some of the ways in which we or the Website may collect and use such information are further described below.
Additionally, we may employ, either directly or through trusted third parties, tracking pixels. Tracking pixels are tiny, transparent graphics with a unique identifier, similar in function to cookies, and are used to provide analytical information concerning the user experience as well as to support custom marketing activities for users of the Website. In contrast to cookies, which are stored on a user's computer hard drive, tracking pixels are embedded invisibly on web pages. The Website may use tracking pixels to help us better manage content, such as by improving the user interface or improving our marketing programs or the marketing of our affiliates, Business Partners, and other third parties (including for Interest-Based Advertising as described below). The Website may use information to create aggregate tracking information reports regarding user demographics, traffic patterns and purchases. We may also link tracking information with personal information.
We may use information we collect (alone or in combination with information provided by third parties and service providers) to deliver targeted advertising (about Company or other third party products and services) to you when you visit our Website or other websites. Information about you (such as email address) as well as cookies and other tracking technologies (described above) may be used in this process. For example, if you are searching for information on a particular product, we may use that information to cause an advertisement to appear on other websites you view with information on that product. We may, now or in the future, have the ability to engage in “cross-device matching” to display targeted advertisements to you across browsers and devices (as described in Section 5 above).
To further clarify, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, and Smart TVs, over time for advertising, analytics, attribution, and reporting purposes.
If you would like to opt-out of these interest-based advertisements or “cross-device matching,” please see the Opt-Out Process/Options and Additional Terms below in Section 11.
We will retain your personal information for as long as your account is active (as determined by us) and for a reasonable time thereafter, or such other time period as prescribed by law. We also may retain your personal information for a longer period of time as needed to provide you services or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your personal information.
We strive to offer you with choices about how information is used and shared. There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below.
Opting Out of Our Services . If you receive a marketing email from us, you may unsubscribe from future marketing emails in accordance with our standard unsubscribe process.
Location Data Opt-Out . In some cases, you may also adjust the settings on your mobile device to allow or restrict the sharing of location information. For example, the "location" permissions on your mobile device may allow you to elect whether to never share location information with us, to share location information only while you are using the Website or always share location information even if you are not using the Website. If you elect to not share your location information, you may be unable to access some features of our services that are designed for mobile devices. Also, in the event that you prevent the sharing of location information, we may still estimate your general location based on the IP address you use to access our services.
You may request that we deactivate your account at any time by contacting us at firstname.lastname@example.org . You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.
When you enter sensitive information, if applicable, we use reasonable security measures to protect the confidentiality of the personal information submitted to us both during transmission and after we receive it.
We are committed to the preservation of online privacy for all of our visitors, including children. We sell services and products intended for purchase by adults (i.e., those age 18 or older). If you make a purchase on our Website, you are representing that you are an adult. We will not knowingly collect any personal information from children under the age of 13 without the consent of that child's parent or guardian. If you are a child under the age of 13, you are not authorized to use the Website without consent from your parent or legal guardian. If we become aware that personal information from a child under 13 has been collected without such child's parent or guardian's consent, we will use all reasonable efforts to delete such information from our database. If any parent, guardian or other responsible adult becomes aware that we have collected personal information from a child under the age of 13, please contact us at email@example.com.
Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personal information, as defined under Shine the Light, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. If you are a California resident: (i) to request the above information, or (ii) if you do not want your personal information shared with any third party who may use such information for direct marketing purposes and wish to opt out of such disclosures, please contact us by email at firstname.lastname@example.org.
Please note that under Shine the Light, we are not responsible for removing your personal information from the lists of any third party who has previously been provided with your information, and any elections or privacy choices you may make with respect to receipt of certain types of e-mails or marketing communications from us will not apply to any such third parties. You should directly contact any third parties that send you communications regarding choices that they may make available to you concerning such communications.
If you are a Nevada resident, you have the right to request that we do not sell your covered information (as those terms are defined in N.R.S. 603A) that we have collected, or may collect, from you. We do not sell your covered information, however, if you would like to make such a request you may do so by contacting us at email@example.com.
We collect information that identifies, relates to, describes, references, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The California Consumer Privacy Act of 2018 (“CCPA”) refers to such information as “personal information.” If you are a California consumer, as defined by the CCPA, the CCPA provides you with specific rights regarding your personal information, to the extent that we are considered a “business,” as defined by the CCPA. This section describes the rights that California consumers have and explains how to exercise those rights. For the purposes of this section, personal information does not include: (i) information that is lawfully made available from federal, state or local government records; (ii) de-identified or aggregated data; or (iii) information excluded from the scope of the CCPA. To be clear, these rights are granted only to the extent that you are a California consumer and we are considered a business under the CCPA. The rights in this section are not intended to grant you additional rights, but only your rights under the CCPA to the extent that we are considered a CCPA business.
Information We Collect; How We Collect It; How We Use It
Information about our data collection during the prior 12 months is described below.
Although we do not “sell” your personal information for money, the CCPA has defined “sale” in a way that could be read to include many of the routine ways that most websites share data. As a result, it is possible that some of our data sharing practices with affiliates and Business Partners could be considered a “sale” under the CCPA as further described below.
|Category||Examples||Purposes for Which Such Information Was Collected in the Preceding 12 Months or Will be Used||Categories of Sources From Which Personal Information Has Been Collected in the Preceding 12 Months or will be Collected||Categories of Third Parties With Whom the Website Shares Personal Information||Disclosed by Company in the Preceding Twelve (12) Months for a Business Purpose||“Sold” (as defined by CCPA) by Company in the Preceding Twelve (12) Months|
|A. Personal identifiers.||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.||See Sections 3.a-e; 4.a-f; and 7.||See Sections 1.a-e.||See Sections 4.a-g.||YES||YES|
B. Personal information covered by the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Some personal information included in this category may overlap with other categories.
|A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.||See Sections 3.a-e; 4.a-f.||See Sections 1.a-e.||See Sections 4.a-g.||YES||YES|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||See Sections 3.a-e; and 4.a-e, g.||See Sections 1.a, c-e.||See Sections 4.a-g.||YES||YES|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.||See Sections 3.a-e; 4.a-g; and 7.||See Sections 1.c-e.||See Sections 4.a-g.||YES||YES|
|G. Location data.||Physical location or movements.||See Sections 3.a-e; 4.a-g; and 7.||See Sections 1.a, c-e.||See Sections 4.a-g.||YES||YES|
|H. Sensory data.||Audio, electronic, visual, thermal, olfactory, or similar information.||See Sections 3.a, c-e; and 4. a-b, d-e, g.||See Sections 1.a, d-e.||See Sections 4.a-b, d-e, g.||YES||NO|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||See Sections 3.a, c-e; and 4. a-b, d-e, g.||See Sections 1.d-e.||See Sections 4. a-b, d-e, g.||YES||NO|
|K. Inferences drawn from other personal information for profiling purposes.||Used to create a profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||See Sections 3.a-e; 4.a-g; and 7.||See Sections 1.c-e.||See Sections 4.a-g.||YES||YES|
- To fulfill or meet the reason you provided the information.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To help maintain the safety, security, and integrity of our Website, Services, databases and other technology assets, and business.
- For internal research for technological development and demonstration and to improve, upgrade, or enhance our Website and Services.
- For detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
- In emergency situations to protect the personal safety of us, our users, or the public.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website and Service users is among the assets transferred.
Sharing of Personal Information
Company may disclose your personal information to a third party for a business purpose or sell your personal information, subject to your right to opt out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights , below). The chart found above under Information We Collect; How We Collect It; How We Use It lists the categories of third parties with which we may share your personal information.
Rights to Your Information
Right to Know About Personal Information Collected, Disclosed or Sold
As a California consumer, you have the right to request that we disclose certain information to you about our collection, use, disclosure or sale of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access and Deletion Rights, below), and subject to certain limitations that we describe below, we will disclose such information. You have the right to request any or all of the following:
- The categories of personal information we collected about you.
- The categories of sources from which the personal information is collected.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. However, we maybe retain personal information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to perform certain actions set forth under CCPA, such as detecting security incidents and protecting against fraudulent or illegal activity.
Exercising Access and Deletion Rights
To exercise the access and deletion rights described above, please submit a request to us by contacting us at 1-866-I-OPT-OUT with service code 1643 or by visiting https://webform.ccpatollfree.com/ccpa-compliance/solutions/0b279b29-6b4f-4ee1-b179-5844a0c1e310/form.html .
Only you, or a person or business entity registered with the California Secretary of State that you authorize to act on your behalf (an “authorized agent”), may make the requests set forth above.
The request should include your contact information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, you should provide sufficient information that allows us to reasonably verify that you are the person about whom we collected the personal information or an authorized representative of that person.
For more information about verification, see Response Timing and Format immediately below.
Response Timing and Format
We will respond to consumer requests in a reasonably timely manner. If we require extra time to respond, we will inform you of the reason and extension period in writing. In order to protect the security of your personal information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The method used to verify your identity will depend on the type, sensitivity and value of the information, including the risk of harm to you posed by any authorized access or deletion. Generally speaking, verification will be performed by matching the identifying information provided by you to the personal information that we already have.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request (and will not be made more than twice in a 12-month period). If we cannot comply with a request, in whole or in part, the response we provide will also explain the reasons we cannot comply.
Personal Information Sales Opt-Out and Opt-In Rights
You have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is at least 16 and less than 16 years of age, or the parent or guardian of a consumer less than 16 years of age. To our knowledge, we do not sell the personal information of minors under 16 years of age.
To exercise the right to opt out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page:
Alternatively, you may submit an opt-out request by contacting us at 1-866-I-OPT-OUT with service code 1643.
You may change your mind and opt back in to personal information sales at any time by emailing us at firstname.lastname@example.org.
We will not discriminate against you for exercising any of your CCPA rights, including but not limited to, by:
- Denying you goods or services.
- Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Providing you a different level or quality of goods or services.
- Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Notice of Financial Incentive
California law requires us to notify you of any financial incentive programs that we offer in return for the collection, sale, or deletion of your personal information. We do not offer any financial incentive programs at this time.
205 Hudson Street, 5th Floor
New York, NY 10013
or by email at: email@example.com.